Shipping policy

Hong Kong, China, Macau
5-7 days
Free Delivery and Free Returns
Philippines, Singapore, Taiwan, Korea
5-10 days
Free Delivery

Next day

 

Single Parcel

Signed (not timed)

$8

United Kingdom

(excludes highlands & islands)

United Kingdom

(excludes highlands & islands)

2-3 days

 

Single Parcel

Signed (not timed)

Free Delivery

Europe* 
5-10 days

Free Delivery

* Excludes Russia and Ukraine
Rest of the world
Read below info and contact roaver@roavgalaxy.com
Price TBC

IMPORT DUTIES AND TAXES - PLEASE READ!

 

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and ROAV encourage you to be aware of these potential costs before placing an order with us.


If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to ROAV at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

* Due to Covid-19, please note that specific areas may experience delivery delays based on local conditions.

HONG KONG, CHINA AND MACAU

 

We offer free shipping and free returns to anyone shipping to Hong Kong, China and Macau. All shipments in Hong Kong and China use local logistics and should arrive 5-7 days after placing your order.

PHILIPPINES, SINGAPORE, TAIWAN, KOREA 

We offer free shipping to anyone in the Philippines, Singapore, Taiwan or Korea. Shipment times vary but should arrive 5-10 days after placing your order.

UNITED KINGDOM (excludes highlands & islands)

 

We offer two shipping options of next day ($8) or 2-3 days delivery (free) for the UK mainland. All shipments use local logistics.

EUROPE (excludes Russia and Ukraine)

 

We offer free shipping to anyone in Europe. Shipment time in Europe varies but should arrive 5-10 days after placing your order.

REST OF THE WORLD

 

Looking to order outside of any of the countries listed above? Please read carefully.

 

Write a brief email to roaver@roavgalaxy.com providing us the following information;

 

1) Product you wish to purchase

2) Full address you wish to ship the product to

 

We will then email you back with the best shipping cost and delivery time for you.

Anyone trying to process their order at checkout with a shipping country not listed above will be unable to complete checkout and should email us so we can provide a solution.

PLEASE NOTE

 

Purchases or email enquiries made after 5pm (GMT+8) will not be processed until the next business day. If you order after 5pm (GMT+8) on a Friday, your order will likely be processed on the following Monday.